Business Plans are a key linkage between the Council Term Priorities and the Multi-Year Budget. They highlight the strategies that will be used to meet Council's priorities, and they include key performance indicators (or metrics) that will be used to track outcomes.
Business Plans provide a description of the division, what they do and why they do it, as well as the cost to provide these services to the residents of Chatham-Kent.
Business Plans provide service highlights and any known or anticipated risks or challenges that may be experienced in achieving outcomes. They are updated annually to reflect any changes in resources, strategies, or risks and challenges, along with updates to the key performance indicators.