Water & Wastewater Rates

Chatham-Kent PUC Rate Study 

To address ageing infrastructure, a growing population, environmental concerns, increasing government regulations and rising costs, the Chatham-Kent Public Utilities Commission (CK PUC) has approved the following rate increase effective January 1, 2025.

Water Charge

The water charge on your bill is based on the amount of water you use measured by the water meter. This covers the cost of bringing the water to your home, including operating and maintaining the pumping stations, reservoirs and distribution system.

Wastewater Service Charge

The wastewater service charge on your bill is based on the amount of water used since most of it ends up as wastewater.

This service charge covers all the costs associated with the wastewater:

  • the transportation of the wastewater from your home to the Sewage Treatment Plant through the sanitary sewer pipe network
  • the treatment of sewage so that it meets environmental requirements before it is released into the environment
  • monthly service charges, such as costs associated with the treatment process (e.g. billing and collection)

This infrastructure requires ongoing rehabilitation or replacement to maintain current standards.


Water Meter Size Rate
5/8 -3/4"$29.27
1"$33.36
1 1/4"$48.88
1 1/2"$69.37
2"$90.73
3"$153.36
4"$194.06
6"$288.59
8"$432.61

Water Consumption Charges Rates per M3
1st Step <67m3/day$1.63
2nd Step Balance$1.23

Miscellaneous Water & Sewer Charges ​
Flat Rate Water Charge $75.00 per month
Flat Rate Sewer Charge $65.00 per month

  1. All non-Chatham-Kent customers to pay 1.25 times the C/K rates.
  2. MILO-FAIS INC (formerly Olmstead Foods) is not considered a non-C/K user up to 54,540 m3 per month, balance of consumption @ $0.57/m3.
  3. All non-metered water customers will be billed at $75.00 per month until meters are installed.
  4. All non-metered (not connected to the municipal potable water system) wastewater customers will be billed at $65.00 per month until meters are installed.       
Water Meter Size Rate
5/8 -3/4"$30.27
1"$34.86
1 1/4"$50.88
1 1/2"$71.87
2"$93.73
3"$156.86
4"$198.06
6"$293.09
8"$437.61

Water Consumption Charges Rates per M3
1st Step <67m3/day$1.63
2nd Step Balance$1.23

  1. All non-Chatham-Kent customers to pay 1.25 times the C/K rates.
  2. MILO-FAIS INC (formerly Olmstead Foods) is not considered a non-C/K user up to 54,540 m3 per month, balance of consumption @ $0.57/m3.
  3. All non-metered water customers will be billed at $75.00 per month until meters are installed.
  4. All non-metered (not connected to the municipal potable water system) wastewater customers will be billed at $65.00 per month until meters are installed. 
Water Meter Size Rate
5/8 -3/4"$30.95
1"$35.61
1 1/4"$39.62
1 1/2"$46.75
2"$66.57
3"$77.10
4"$99.38
6"$139.40
8"$167.78

Wastewater Consumption Charges
Rates per M3
1st Step <67m3/day$1.67
2nd Step Balance$1.27

  1. All non-Chatham-Kent customers to pay 1.25 times the C/K rates.
  2. MILO-FAIS INC (formerly Olmstead Foods) is not considered a non-C/K user up to 54,540 m3 per month, balance of consumption @ $0.57/m3.
  3. All non-metered water customers will be billed at $75.00 per month until meters are installed.
  4. All non-metered (not connected to the municipal potable water system) wastewater customers will be billed at $65.00 per month until meters are installed.   
Account Not in Owner's Name Deposit$125
Account Transaction History$10
GIS Records Request/Development$80/hr (charged in 15-minute blocks)
​Water Supply Inquiries - Basic
​$80/hr (charged in 15 minute blocks)
​Water Supply Inquiries - Advanced (testing, monitoring, third party)
​Actual Costs
Antenna Application Fee$2,000
Arrears Certificate$25
Bulk Water Account Deposit$125
Bulk Water FOB: Initial$20
Bulk Water FOB: Replacement or each extra FOB$20
Bulk Water Deactivation/Reactivation Due to Unpaid Account$125
Bulk Water Rate (times greater than normal rate)@ 2x
Change in Occupancy$10
Damaged/Frozen Water MeterActual cost per size of meter + $50
​Inaccessible Dead Meter
​$75/month water & $85/wastewater
Meter Transponder Replacement Due to Damage $140
​Meter transponder inoperable - no access to meter to read
​$75/month water & $85/wastewater
​Meter transponder inoperable - meter accessbile - manual read required
​$20
​Water Service Tampering Charge
​$100
Disputed Meter Testing (if passed) $180 residential meter
Larger sizes at cost + shipping
Emergency turn off/turn on (after-hours request)$125
Flow Testing (hydrant) for Third Party$150/hydrant (plus PW employee)
Late Payment Interest1.5% monthly / 19.56 % per annum
NSF Charge$35
Raw Water Users Consumption Charge/m3$0.63
Reconnection - After Hours Non-pay$125
Reconnection - Office Hours Non-pay$50
​Customer Missed Appointment
​$25
*Sanitary Service Connections (includes Tapping Fees)
Actual Cost plus $1000
Seasonal Water Turn On/Off After Hours (each request)$125
Seasonal Water Turn On/Off Office Hours (each request)$50
Septage Treatment Charges$0.09 / imp gal
New Construction Fee (Water)$100
Water Meter Permit incl. Inspection, Remote Install - 5/8" x ¾" meter$295
Water Meter Permit incl. Inspection, Remote Install - 1" meter$426
Water Meter Permit incl. Inspection, Remote Install – 1.5" meter$873
Water Meter Permit incl. Inspection, Remote Install - 2" meter$1,027
Water Meter Permit incl. Inspection, Remote Install - 3" meter$3,880
Water Meter Permit incl. Inspection, Remote Install - 4" meter$5,632
Water Meter Permit incl. Inspection, Remote Install - 6" meter$10,182
Water Meter Permit incl. Inspection, Remote Install - 8" meterTime and Material
Water Service Installation/Connection (Tapping Fee)$1,000
*25 mm Water Service Connection (incl. Tapping Fee & Materials)Short $4,500, In Road or Long $9,000
*50 mm Water Service Connection (incl. Tapping Fee & Materials)Short $5,600, In Road or Long $11,000
*Water Service Connections greater than 50 mm (incl. Tapping Fees)Actual Cost plus $1000
Watermain Design Review/Approval Fee$1,200

*These costs are based on a standard service connection. Not all properties are able to be serviced. If local assessing by-law cost is lower, then the higher fee of the two will be charged. 

Notes

  1. All remote readouts must be installed outside any backyard fencing and within 1 meter of the hydrometer, whenever possible.
  2. Any outstanding frontage issues and Part XII/Development Charges will be collected separately.
  3. The first (1st) after-hours request for an "emergency turn off/turn on" will be provided at no cost to the customer and that any subsequent requests be charged at the actual cost of providing the service.
  4. If a water meter fails to register, the customer will be charged for the average consumption during the previous billing period.
Backflow Prevention – Contractors Registration$200 annually
Backflow Prevention – Preventer Permit$250 / device
Backflow Prevention – Device Test Report$50 / test report
Backflow Prevention – Cross Connection Survey$150 / Cross Connection Survey
Backflow Prevention – Device Test Tag$5
Non-Compliance Shut Off/Flow Reduction (turn off/turn on)$100
Non-Compliance Meter Replacement $100 / month

Last Updated: Fri Jan 17 2025