To address ageing infrastructure, a growing population, environmental concerns, increasing government regulations and rising costs, the Chatham-Kent Public Utilities Commission (CK PUC) has approved the following rate increase effective January 1, 2024.
Water Charge
The water charge on your bill is based on the amount of water you use measured by the water meter. This covers the cost of bringing the water to your home, including operating and maintaining the pumping stations, reservoirs and distribution system.
Wastewater Service Charge
The wastewater service charge on your bill is based on the amount of water used since most of it ends up as wastewater.
This service charge covers all the costs associated with the wastewater:
- the transportation of the wastewater from your home to the Sewage Treatment Plant through the sanitary sewer pipe network
- the treatment of sewage so that it meets environmental requirements before it is released into the environment
- monthly service charges, such as costs associated with the treatment process (e.g. billing and collection)
This infrastructure requires ongoing rehabilitation or replacement to maintain current standards.
